Managed Programme.
Fully-outsourced ICT Monitoring, Management and Support.
We have the expertise and resources to undertake the complex management and support of your business’ total ICT. Our Managed Programme offers you a fully pre-emptive and proactive service with no surprises!
- One “Fixed” monthly fee
- Full monitoring, management and support of all ICT systems with defined response and resolution times
- Monthly report detailing status and performance
- Servers – advanced monitoring, configuration management, key application maintenance, OS and third party patch management, scheduled preventative maintenance
- Workstations – advanced monitoring, configuration management, key application maintenance, OS and third party patch management, scheduled preventative maintenance
- Networks – router/switch monitoring, firewall management
- Security – anti-virus, anti-spam, vulnerability scanning
- Backup – deployment, performance monitoring, software updates, scheduled jobs
- Replication – offsite data replication and disaster recovery planning
- Help Desk – unlimited help desk support